Digital Onboarding

  • Remote
    Identification

  • DIGITAL DOCUMENT
    ACQUISITION

  • KYC & ANTI-MONEY
    LAUNDERING

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QUICK AND RELIABLE ONLINE IDENTIFICATION

CRIF digital onboarding is the solution that accompanies both consumers and business customers from registration to digital signature, through a journey that streamlines time and costs while increasing security, all from the comfort of a remote location.

The process of signing up for a new service, such as opening a new account, is fully digital and can be carried out by the customer in complete autonomy and security, at any time of the day and from any device. The customer just needs to frame themselves with their device as if they were taking a selfie, and then show their ID. Identification and compliance checks are then automatically initiated.

 

  • IDENTIFICATION

    The identification process is a smooth process performed through the liveness detection of the identity of a person, where the customer is required to make a sequence of movements

  • DOCUMENT MANAGEMENT

    Document management involves real-time document scanning of the user document through OCR with liveness detection and a face comparison check

  • ASSESSMENT SERVICES

    Add-on assessment service modules such as fraud detection and cyber defense to globally identify the digital identity of the customer, despite the various devices, credentials, places and personalities the customer has on the Web

DIGITAL ONBOARDING KEY BENEFITS

  • Reduced operating costs
  • Reduced sanction and reputational risks
  • Reduced fraud & streamlined compliance
  • Increased customer base with digital attitude
  • Improved customer satisfaction
  • Increased productivity
  • Improved workflow and conversion rates

DIGITAL ONBOARDING MAIN FEATURES

  • Video call & selfie video identification
  • Identity assertion
  • Live Acquisition
  • Liveness detection
  • OCR
  • Face comparison & Biometric Check
  • Anti-tAmpering
  • Cyber-security, Anti-fraud, AML
  • Onboarding workflow management

HOW WE HELPED OUR CLIENTS UNLOCK THEIR POTENTIAL

Discover how some of the world's most important companies improved their performance and defined a brand-new digital path, both for them and for their clients.

European tier-1 bank

Online current account opening

A European Tier-1 bank wanted to offer a better online onboarding experience to support both prospects and the sales force.

  • Mobile document acquisition
  • Selfie video with liveness detection
  • BPO services to verify the overall process
  • 80 %

    Conversion rate within 24h of the start of the process

  • <5 min

    End-to-end process time

Multinational HR consulting firm

Digital Applications

A multinational HR consulting firm wanted to give candidates the opportunity to verify their identity and provide documents online.

  • Document acquisition
  • Biometric detection
  • Back office approval
  • 75 %

    Document detected

  • 95 %

    Positive facial recognition

MOBILE AND FIXED TELECOMS OPERATOR

ONLINE SIM CARD ACTIVATION

A mobile and fixed telecoms operator was looking for a solution to allow customers to activate their SIM cards 24/7 though a fully digital ID and document verification process.

  • Selfie activation
  • Mobile OCR scan
  • Selfie video with liveness detection
  • OCR data confirmation
  • 75 %

    Liveness and document detection

  • 95 %

    Biometric comparison conversion rate

GET IN TOUCH WITH THE SALES TEAM

What does the next digital journey of your business look like? Let's find out together.