Gli step da selezionare
Start of the process by sending marketing communication
Recap of the generated offer with the possibility of requesting operator contact
Certification of mobile number and email address by sending OTP code
Customer onboarding via full digital or partially assisted flow with completion in the branch
ACCESS TO ACCOUNTS
Optional connection of current accounts to improve request evaluation with PSD2
Review of the offer with discounts applied thanks to access to current accounts
Indication of the support account and upload of any additional documents required
Reading, acceptance and signing of the contract via digital signature (with OTP)
In today's digital landscape, Telco companies face the challenge of unlocking a deeper knowledge of their customers to develop personalized services and deliver a greater user experience.
By optimizing the digital journey, they can manage risk, better understand their markets while strengthen the relationship with their customers.