Collection

CRIF'S COLLECTION PLATFORM

CRIF's Collection platform is an advanced collection management platform enabling the organization to manage the collection process from end to end. Efficient scoring and segmentation models allow diversification of the collection strategy and enables each segment to be addressed individually with the optimal action path.

  • Lower NPL ratio
  • Higher recovery rates
  • Lower cost of risk
  • Lower operating costs
  • Shorter time to recovery
  • Lower provisions
  • External data integration and validation
  • Business user driven build collection strategy, segmentation and scoring
  • End–to–end process management including cooperation with outsources
  • Flexible process configuration and governance
  • Modern web UI and omnichannel approach
  • Business Intelligence & Reporting
  • CTI Integration
  • Digital Self-collect Portal
  • Integration with back-end systems and interfaces to back-end systems

HOW WE HELPED OUR CLIENTS UNLOCK THEIR POTENTIAL

Discover how some of the world's most important companies improved their performance and defined a brand-new digital path, both for them and for their clients.

for a Tier-1 Bank

UNIFIED COLLECTION SYSTEM INTEGRATED WITH EXTERNAL SYSTEMS

The client needed to create a unified collection system that could integrate with external systems

  • Unified Collection System
  • End-to-end management of origination and monitoring processes
  • 1 Million

    Contracts processed Daily

  • 1000

    Users simultaneously working on the system

  • 6000

    Calls processed simultaneously

for an important Telco Company in Middle East

ENHANCING ORIGINATION AND COLLECTION MANAGEMENT

The client needed to improve the risk evaluation while reducing rollover of customers into collection and optimize early stages collection strategies

  • Credit Scorecards
  • Strategies fo credit limit management and early stage collection
  • +30 %

    Increase in on-time payments

  • 22 %

    Decrease in 30-day past due accounts and balance roll rates

  • +6 %

    Increase in collection revenue (of 45-day collection portfolio)

for an important Telco Company

IMPLEMENT A UNIQUE COLLECTION SYSTEM

The client needed to implement a unique collection system while reducing time to decision and decreasing operational overtime

  • Decision Engine to speed up time to market
  • Decision Engine to support Collection process
  • -46 days

    Reduction of time to recovery (default clients)

  • +15 %

    Collection performance

  • -20 %

    FTE

GET IN TOUCH WITH THE SALES TEAM

What does the next digital journey of your business look like? Let's find out together.