Use Cases

COLLECTION PROCESS MANAGEMENT

COLLECTION PROCESS MANAGEMENT PAIN POINTS

  • Automatic workflow
  • Insourcing vs outsourcing
  • Workload balance
  • Resource specialization
  • Incentive systems

COLLECTION PROCESS MANAGEMENT: HOW IT WORKS

The workflow supports internal and external users in performing their collection activities, through automatic assignments according to predefined configurable logic. The mobile app helps field collectors to optimize their route. Self-cure customers can use the digital self-collection portal to define a recovery plan.

COLLECTION PROCESS MANAGEMENT MAIN FEATURES

  • User front-end
  • Wrkflow
  • Outsourcer management
  • CTI integration
  • Digital self-collection portal
  • Mobile app

COLLECTION PROCESS MANAGEMENT BENEFITS

FOR FINANCIAL INSTITUTIONS

  • Lower NPL ratio
  • Higher recovery rates
  • Lower cost of risk
  • Lower operating costs
  • Shorter time to recovery
  • Lower provisions

GET IN TOUCH WITH THE SALES TEAM

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