CUSTOMER MANAGEMENT MONITORING & CONTINUOUS IMPROVEMENT
CUSTOMER MANAGEMENT MONITORING & CONTINUOUS IMPROVEMENT PAIN POINTS
- Strategy performance measurement
- Champion-Challenger trials
- Strategy Optimization
CUSTOMER MANAGEMENT MONITORING & CONTINUOUS IMPROVEMENT: HOW IT WORKS
The solution also integrates a Business Intelligence & Reporting module which allows monitoring of model stability and performance, as well as the business development and monitoring strategy effectiveness.
The Strategy Optimizer allows identification of the necessary modifications to apply to the portfolio management strategies in order to continuously improve performance.
CUSTOMER MANAGEMENT MONITORING & CONTINUOUS IMPROVEMENT MAIN FEATURES
- Business intelligence & reporting
- Model performance & stability
- Strategy optimizer
CUSTOMER MANAGEMENT MONITORING & CONTINUOUS IMPROVEMENT BENEFITS
FOR FINANCIAL INSTITUTIONS
- Model performance & stability
- Higher portfolio governance
- Hit rates on repeat business campaigns
- Higher production volumes
- Lower cost of risk
- Lower provisions
FOR CUSTOMERS
- Preventive re-structuring / loan tenor re-definition
- Tailored up-selling & x-selling proposals
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